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Support Operations

Unlock the Power of Customer Data & Turn it into Profitable Business Outcomes

Support Operations

With a single technology partner, you can simplify your business efforts with our global operations, end-to-end solutions, and commitment to lifecycle management. You can focus on your most strategic initiatives while providing a streamlined experience that your partners and customers will appreciate, thanks to the reduction in administration & selling and general and administrative expenses..


We not only help you pave your way to the complex global market but also help you achieve accolades all around. With no barriers of time zones and languages stopping us, we fight every obstacle to help you come out victorious. Our services ensure that your business objectives, including customer success, are seamlessly integrated and synchronized.

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Technical Support

Technical support services specifically address the fast & global adoption of new/next-gen products/services like the advanced connected home, meta worse product/services launches, integrated services, & devices for security and connectivity. Trantor TS employees real-time engagement and technology to build the best tailor-made services for our customers. The data & usage insight provides our clients with an ocean of information to create even better products while catering to customers’ needs.

Customer Support

Customer Experience plays a critical part in the retention and lifetime value of the customer. Trantor’s customer support team is committed to delivering customer-focused services (first and foremost). We aim to be the best, even if we are not the customers. 70% of the customers don’t read products. Instead, they search online. We aim to be the quick answer source for these customers.

IT Support/Help Desk

IT support and the Help desk were once found to exist in the world of large enterprises. Technology has become so standardized that the practices and protocols are expanding to small businesses and home offices. Our IT experts team is assembled, trained, and adapted to create an experience that addresses everyone equally. We help users at a global scale using fast and easy-to-use tools.

Back-office Operations

At the end of the day, whether you’re a new enterprise just getting started or a global corporation, significant back-end operations are critical. Back-office services help to run the non-core functions of any business. This includes logistics, administrative support, employee care, data entry, accounting & other services, etc. These are the silent heroes of any company that ensure there is BAU.

Ensuring Utmost Customer Experiences

Industries We have Worked with

Customer success and support are our superpowers. We understand how your customers use your product/service and how to best interact with them at each stage of their customer lifecycle. Industry leaders and global organizations have given us a pat on the back for delivering exceptional services.

Our Industries Expertise

Customer success and support are our superpowers. We understand how your customers use your product/service and how to best interact with them at each stage of their customer lifecycle. Industry leaders and global organizations have given us a pat on the back for delivering exceptional services.

  • eCommerce
  • Enterprise
  • Healthcare
  • Human Resource
  • Electricals
  • Retail
  • Travel
  • Entertainment
  • Insurance

The Trantor Edge

TRANTOR'S EDGE

We Support You Throughout

Achieve Exclusive & High Customer Reach with Minimal Efforts


 

Best-in-class Assistance

We deliver whatever we promise. Our fantastic support team is available to assist you with any issue around the clock & time zones.

Ethical Business Conduct

The organization's core value is ethical business practices. We never engage clients in any unethical manner.

Knowledge Powerhouse

Our people are the best in the class and keep updating their expertise(from technology to anything else) from time to time.

Creativity

We approach our work with an open mind and a sense of possibility. We'll try something different if there isn't a straightforward solution to the problem.

Resources

  • CASE STUDY

    Customer Success Services Improved Client's Account Based Sales 3X

    A leading CRM and Data analysis service provider, had 9 physical and 5 virtual servers for supporting its website and backend services. The client critically needed nimble IT management services for diagnosing and fixing any problems or outages.

Related Services

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