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Customer Management and Analytics

360-degree view of customer analytics for better management

 

Overview

Data is really only valuable if you can translate it into actionable insights. Financial institutions have a lot of intelligently mined data sets, but without intelligent application of customer analytics solutions, it is of no real value.

Unlock the true potential of your customer data with Trantor’s customer management and analytics services. We help you realize the hidden value of your data – to understand, analyze and effectively act upon it. Trantor enables you to intelligently drive decisions critical to your success – decisions concerning customer acquisition, servicing, and loyalty, cross-selling, and collections.

 

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Service Capability

Harness the power of analytics to predict and cater to customer needs efficiently

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  • Lifecycle Management

  • CRM Expertise

  • Analytics Framework

  • Tools Expertise

Trantor Edge

The cloud is more than a technology platform. It’s a catalyst for business transformation and growth. We’ll work with you to define a business strategy.

360 Degree View of Customer Activities
Reduced Time and Cost on Risk Based Decision Makin
Elimination of Manual Data Processes
TRANTOR'S EDGE

Management and Analytics Solutions

Track, understand & enhance customer engagement with data-driven solutions

 

Related Services

FAQ

What measures are taken to protect and store sensitive data?

Most of your sensitive data and information are stored in an encoded form. All this is done using cloud infrastructure, which is very secure and breach-free.

Will your experts work in my time zone?

Being a global company our teams are available anytime needed. Our processes and teams are structured in a manner to serve customers across various time zones globally.

Is it safe to put my financial data in the cloud?

Yes. We use robust cloud-based services that invest a great deal in making their software secure and ensure the user data is safe. We use data encryption (SSL certification) while developing software.

What you can do with customer analytics & management softwares?

  • By reaching out to the relevant customers with vitally important offers and messaging, you can increase response rates, client loyalty, and, ultimately, ROI.
  • Target the clients who are most likely to respond to save marketing expenditures.
  • Reduce attrition by anticipating which customers are most likely to depart and implementing proactive retention strategies for them.
  • Deliver the appropriate content by better segmenting clients and identifying target demographics.

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